Apprenticeship Assessment
This apprenticeship equips professionals with the skills to support the effective use of digital technologies, helping organisations improve productivity and adapt to change. Digital Support Technicians enable users to work efficiently by resolving technical issues, supporting digital tools and platforms, and promoting best practice across digital systems.
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Assessment Information
Explore the assessment methods, grading criteria and pricing information below.
The mandated assessment method for this standard is at least professional discussion. We are currently in the process of designing our assessment approach to make sure it is rigorous, fair and fit for purpose. Additional assessment methods may be incorporated as our design develops. This apprenticeship assessment has a lead-in time to allow us to design and finalise our approach. It is available for starts from 29th October 2026.
About This Assessment
We believe the best assessment is shaped by the people who know the occupation best. We're working closely with training providers, employers and subject matter experts to design an assessment experience that works in practice, not just on paper. Find out how you can get involved and have a say in how this standard is assessed: get involved here.
Shape This Assessment
Grades awarded are fail, pass, or distinction.
Grades
Assessment Delivery
Apex powers every stage of the assessment journey, from onboarding and scheduling through to results and certification, in one connected platform. That frees our assessors to focus on what actually matters: delivering high-quality, consistent assessment experiences for every apprentice.
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Contact us to find out more.