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OPERATIONS MANAGER

Level 5

ST0385 / V1.4
End-point Assessment
Business Meeting Blur

Assessment Introduction

This apprenticeship equips professionals with the skills to lead operations effectively, ensuring teams deliver against strategic goals while maintaining compliance and performance. Operations Managers drive efficiency, coordinate resources, and support successful business outcomes across departments. 


They will:

  • Set direction, deliver operational plans, and monitor performance against objectives

  • Lead teams, manage projects, and allocate resources to ensure efficient delivery

  • Build relationships, resolve challenges, and ensure compliance with policies and legislation

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Assessment Information

Explore the assessment methods, grading criteria and pricing information below.

A 4,000-word project report based on an on-programme project, submitted by the end of week 12 of the EPA period. A presentation based on the project report is also prepared and is submitted at the same time as the report.

A presentation with questioning session will follow with an independent assessor; the presentation will take 20 minutes and will be followed by 40 minutes of questioning.

Project With Report

A 60-minute two-way discussion underpinned by the portfolio, which involves both the independent assessor and the apprentice actively listening and participating in a formal conversation.

Professional Discussion Underpinned by a Portfolio of Evidence

Grades awarded are fail, pass, or distinction.

Grades
Price

£950

Contact us for resit / retake costs.

Assessment Delivery

Apex powers every stage of the assessment journey, from onboarding and scheduling through to results and certification, in one connected platform. That frees our assessors to focus on what actually matters: delivering high-quality, consistent assessment experiences for every apprentice.

Contact us to find out more. 

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