Assessment Introduction
This apprenticeship equips professionals with the skills to support the effective use of digital technologies, helping organisations improve productivity and adapt to change. Digital Support Technicians enable users to work efficiently by resolving technical issues, supporting digital tools and platforms, and promoting best practice across digital systems.
The apprenticeship standard has two options:
Digital Applications Technician (DAT)
Digital Service Technician (DST)
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Assessment Information
Explore the assessment methods, grading criteria and pricing information below.
Project Report With Presentation, Questions and Answers
A 1,500-word project designed to meet the needs of the business, delivering real business benefit, submitted within 4 weeks of the EPA start date.
A presentation based on the project is also submitted within 4 weeks of the EPA start date; this is then presented to an independent assessor. The presentation will take 15 minutes and will be followed by 30 minutes of questioning on both the presentation and project.
A 60-minute two-way discussion underpinned by the portfolio, which involves both the independent assessor and the apprentice actively listening and participating in a formal conversation.
Professional Discussion Underpinned by a Portfolio
Grades awarded are fail, pass, merit, or distinction.
Grades
Assessment Delivery
Apex powers every stage of the assessment journey, from onboarding and scheduling through to results and certification, in one connected platform. That frees our assessors to focus on what actually matters: delivering high-quality, consistent assessment experiences for every apprentice.
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