Assessment Introduction
This apprenticeship equips professionals with the skills to support and maintain critical IT and communications systems, ensuring organisations operate efficiently. Information Communications Technicians keep systems running smoothly by installing and maintaining infrastructure, resolving technical issues, and supporting users across IT and communications environments.
The apprenticeship standard has three options:
Support Technician
Network Technician
Digital Communications Technician
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Assessment Information
Explore the assessment methods, grading criteria and pricing information below.
Professional Discussion Underpinned by Portfolio
A 60-minute two-way discussion underpinned by the portfolio, which involves both the independent assessor and the apprentice actively listening and participating in a formal conversation.
A 1,500-word project designed to meet the needs of the business, delivering real business benefit, submitted within 4 weeks of the EPA start date.
There will also be a questioning session based on the project with an independent assessor which will last 30 minutes.
Project Report with Questioning
Grades awarded are fail, pass, merit, or distinction.
Grades
Assessment Delivery
Apex powers every stage of the assessment journey, from onboarding and scheduling through to results and certification, in one connected platform. That frees our assessors to focus on what actually matters: delivering high-quality, consistent assessment experiences for every apprentice.
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