Information Communications Technician

ST0973
End-point Assessment

Level:

Version:

1.2

Gateway duration:

4 months

Maximum funding:

£15,000

EPA overview

Elevate your apprentices' success with Accelerate People's innovative approach to the Level 3 Information Communications Technician end-point assessment.

This qualification prepares professionals for roles in organisations of all sizes across public, private and voluntary sectors where computer and communications systems are critical to operations. Information Communications Technicians deliver efficient operation and control of IT and/or telecommunications infrastructure, supporting internal and external customers by troubleshooting routine and non-routine problems. They install and configure systems, diagnose hardware and software faults, and resolve technical issues either remotely or in person, while monitoring system performance and maintaining regulatory standards.

Our tech-driven assessment platform delivers rapid 24-hour results, detailed criterion-specific feedback, and flexible scheduling through our industry-experienced assessors. We transform the EPA experience into a streamlined journey that positions apprentices for success in this vital role that keeps businesses connected and operational through effective technology management.

The apprenticeship standard has three options:

Support Technician
Network Technician
Digital Communications Technician

Get more information

Apprenticeship Standard

Assessment Plan

Qualification Specification

Assessment method 1: Professional discussion underpinned by portfolio

A 60-minute two-way discussion underpinned by the portfolio, which involves both the independent assessor and the apprentice actively listening and participating in a formal conversation.

Assessment method 2: Project report with questioning

A 1,500-word project designed to meet the needs of the business, delivering real business benefit, submitted within 4 weeks of the EPA start date. There will also be a questioning session based on the project with an independent assessor which will last 30 minutes.

Grading

Grades awarded are fail, pass, merit, or distinction.