
OPERATIONS MANAGER
ST0385
End-point Assessment
LEVEL: 5
VERSION: 1.4
GATEWAY:
5 MONTHS
MAX FUNDING:
£9,000
OVERVIEW
This qualification prepares professionals for leadership roles across all sectors and organisation sizes. Operations Managers provide clear direction to teams, set and monitor core objectives aligned with strategic goals, and ensure departmental functions comply with legislation and organisational policies. They lead teams, manage projects, plan resources, deliver operational plans, resolve problems, and build relationships with internal departments and external stakeholders including customers, clients, and suppliers.
Our tech-driven assessment platform delivers rapid 24-hour results, detailed criterion-specific feedback, and flexible scheduling through our industry-experienced assessors. We transform the EPA experience into a streamlined journey that positions apprentices for success in this pivotal leadership role that drives operational excellence and contributes to organisational performance.

ASSESSMENT INFORMATION
Explore the assessment methods, grading criteria and pricing information below.
Project With Report
A 4,000-word project report based on an on-programme project, submitted by the end of week 12 of the EPA period. A presentation based on the project report is also prepared and is submitted at the same time as the report.
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A presentation with questioning session will follow with an independent assessor; the presentation will take 20 minutes and will be followed by 40 minutes of questioning.